Crisis Prevention

Person-Centered Approach to a Person Displaying Crisis Behavior
Limit-Setting Strategies
Safety Interventions
Disengagement Techniques De-escalating Risk Behaviors
Verbal Intervention
Empathetic and Non-judgmental Approach
Respecting Personal Space
Using Nonthreatening Nonverbals (gestures, tone of voice, facial expression, movements)
Avoiding Overreaction
Focus on Patient’s Feelings
Avoiding Challenging Questions
Setting Behavior Limits
Offering Options to Patient vs Insisting
Helping Patient to Reflect on Situation
Allowing Patient Time to Make Decisions
Inclusive and Culturally Sensitive Approach
Recognizing opportunities for Post-Crisis Learning

Person-Centered Approach to a Person Displaying Crisis Behavior